Apiam Genetic Services has invested in technology that is not available on site at any other Sheep and Goat Semen Collection centre in Australia. Until now, the accuracy of automated sperm analysers was pushed to the limit when counting low density or high detritus samples (such as analysing sperm in egg yolk extenders) as we do at Apiam Genetic Services. Using fluorescent strobe illumination, IDENT breaks through this barrier and reduces counting errors to as little as ± 2%. Accurate identification of sperm is easy with use of the IDENT Stain – a specialised, DNA-specific, fluorescent dye. Since sperm heads consist mainly of condensed DNA, the dye is readily absorbed and sperm are easily visible under the fluorescent lighting. In contrast, most detritus does not contain significant amounts of DNA and therefore does not absorb enough dye to be visible under the same lighting conditions.
- Sample: Total, Static, Motile, Progressive, Slow
- Concentrations: Total, Static, Motile, Progressive, Slow
- Percentages: %Total, %Static, %Motile, %Progressive, %Slow
- Doses: Extender Volume, Final Volume, Adjusted Concentration, Number of Doses
- Kinematic Measures: DAP, DSL, DCL, VAP, VSL, VCL, ALH, STR, LIN, BCF, WOB (Average, SD, Median)
- Morph Averages: Head Length, Head Width, Head Perimeter, Head Area, Tail Length, Tail Straightness, Droplet Distance, Droplet Frame Count, Bent Tail Count, Coiled Tail Count, DMR Count
Our DIC microscope has magnification of x1000, extremely high resolution that enables Apiam Genetic Services to assess semen morphology to the highest standards.
Genetic Inventory Management
Apiam Genetic Services has in-house printing and identification systems that allow each ejaculate to be tracked.
This is an important development and goes towards our Quality Assurance Systems.
Our QA batch tracking system allows us to also collaborate in the collection of information for the future of the industry. Collaboration with Sydney University and other partners is assisting AGS to keep at the forefront which is important for continuing research.
Our inventory management system is cloud-based, we are able to track semen inventory batches from anywhere in the world.
Apiam Genetic Services are moving towards:
- The largest online Sheep Genetics Catalogue in Australia showcasing available genetics currently for sale
- Real time ordering of genetics available online
- Client Management system which allows tracking of orders for all clients
- Full control to transport shipments through Apiam Logistics Services
- QA Systems installed to benefit all parties
Apiam Genetic Services has three Semen Processing Centres, located in Armidale, Dubbo and Deniliquin in New South Wales. With access to some of Australia’s best genetics, Apiam Genetic Services provides a complete semen service including collection, storage, dispatch and sales. Of course, we also organise the semen for your AI or ET programs. Semen is processed into single dose straws. Semen can be exported after processing into single dose straws. These are a superior product. Apiam Genetic Services provides semen storage and distribution. Semen collected at Apiam Genetic Services is processed and stored in accordance with the standards and code of practice of the Australian Association of Artificial Breeders. We are also up to date with all protocols in relation to export semen for various countries.
All semen collected at an Apiam Genetic Services centre is rigorously tested to meet our strict standards before being issued with an Apiam Genetic Services Semen Quality Certificate. Semen Quality Guarantee A qualified Apiam Genetic Services semen analyser will have tested three individual doses per ejaculate and all will have exceeded the AETS standards. Sperm Concentration Every individual ejaculate will have had a concentration assessment performed using a Metertech 6 Photometer.
The semen is stored in individual locations and is tracked and monitored using Apiam Genetic Services’s exclusive storage software. Storage tanks are regularly tested to ensure your genetics are in the safest possible hands.
Artificial Breeding Training
This course is for international students only We run course in Artificial breeding in small ruminants at Apiam Genetic Services Dubbo NSW Australia or at a location mutually agreed upon. Learn practical techniques from the world leaders in artificial breeding.
3 modules are available:
- Semen freezing
- Laparoscopic Artificial Insemination
- Embryo Transfer
For more information about this course Contact: firstname.lastname@example.org
Monday – Friday 8.30 am – 4.30 pm
Saturday – Sunday Feeding only
Apiam Genetic Services Dubbo
166L Obley Road
PO Box 6049
Dubbo 2830, NSW, Australia 2830
Phone: 0428 783 126
355 Macquarie St
Dubbo, NSW, Australia 2830
Phone: 02 6884 3204
Apiam Genetic Services Riverina
201 Finley Rd
Deniliquin, NSW, Australia 2710
Phone: 03 5881 5515
Apiam Genetic Services Smithton
3 Rubicon St
Smithton, TAS, Australia 7330
Phone: 0413 488 110
Send Apiam Genetic Services a Message
Apiam Animal Health Limited ACN 604 961 024
Apiam Animal Health Limited and each of its subsidiaries ('Apiam', ‘our’, 'we' or 'us') take your privacy and security very seriously. We respect your rights to privacy under the Privacy Act 1988 (Cth) (“Act”) and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information. This policy relates only to the personal information management practices of Apiam. Personal information means information which identifies you as an individual, or from which your identity can reasonably be ascertained. This Policy describes how we collect, store, use and disclose personal information and also explains your rights to access and correct that information or make a complaint about our handling of our personal information (regardless of the form of the information and whether the information is true or not). This policy does not relate to personal information held about current or former employees of Apiam.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?
We only collect personal information if it is necessary for one of our functions or activities. The type of personal information we collect will depend on the reason for collection. Generally, the types of personal information we collect will include name, contact details and records of communication with us.In addition, we collect information relating to:
Veterinary clients and/or retail customers
- information about your pet or animal ownership details; insurance details (if applicable) for the treatment of your pet or animal;
- details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
- marketing preferences, including the type of marketing materials you wish to receive and the method of delivery (email, SMS, direct mail, or other);
- responses to customer satisfaction, service development, quality control and research surveys and similar activities;
- any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and information you provide to us through our customer surveys or visits by our representatives from time to time.
- We may also be required to collect your personal information under State and Territory veterinary surgeons’ legislation.
- employment and academic histories and the names of referees. We will collect this information directly from organisations that provide recruitment related services to us, and from third parties who provide job applications with professional or personal references.
We will also collect information, including names and contact details, about:
- people involved in or through organisation that we support;
- our suppliers (this information is collected for business-related purposes but contains some limited personal information such as contact details of the people that we liaise with);
- people who correspond with us, including through our website, in which case we may keep a copy of that correspondence and relevant contact details; and
- people who request information updates about us through our mailing list.
HOW WE COLLECT AND HOLD PERSONAL INFORMATION
Where it is reasonable and practicable to do so, we collect personal information directly from you when you correspond or register your details with us, when you present your pet or animal for treatment at one of our clinics or provide feedback to us. Depending on the nature of our interaction with you, we may collect personal information from third parties – for example, information about job applications is collected in manner set out above; where new veterinary practices join the Apiam group and from organisations with whom we have an affiliation. Apiam may also collect personal information about individual veterinary surgeons (for example where other veterinary surgeons are also involved in the care of an animal), contractors and other individuals who interact with us. This information is generally collected for administration and management purposes. We hold personal information in hard copy (paper) or electronic form. If you provide information to us electronically, we retain this information in our computer systems and databases. Information held in electronic form is generally held on servers controlled by Apiam or on servers controlled by third parties under contractual arrangement with Apiam in Australia. Apiam uses physical security, password protection and other measures to ensure that personal information stored in electronic form is protected from misuse, interference and loss; and from unauthorised access, modification and disclosure. Personal information collected in hard copy (paper) form may be converted to electronic form. Information held in paper-based form is generally securely stored at our veterinary clinics, or our head office. Apiam uses physical security and other measures to ensure that personal information in hard copy form is protected from misuse, interference and loss; and from unauthorised access, modification and disclosure.
WHY WE COLLECT, HOLD AND USE PERSONAL INFORMATION
We may use personal information for the primary purpose for which it is collected (e.g. the provision of our veterinary services) or for purposes related to the primary purpose where it would be reasonably expected that we would use the information in such a way, or in other limited circumstances as set out in the Privacy Act 1988 (Privacy Act). We collect, hold and use your personal information to:
- to provide safe and effective veterinary care to your pet or animal;
- to provide products and services to you and to send communications requested by you;
- to answer enquiries and provide information or advice about existing and new products or services;
- to communicate with you about upcoming appointments, health checks, vaccination schedules and other related veterinary care matters;
- ▪ to manage, monitor, plan and evaluate our services;
- for safety and quality assurance and improvement activities;
- for testing and maintenance of information technology systems;
- for product and service development, quality control and research to improve the way Apiam and its service provides provide products and services to us and you;
- to seek your feedback in relation to customer satisfaction and our relationship with you and perform research and statistical analysis using such feedback;
- to correspond with people who have contacted us, and deal with feedback;
- to recruit and assess potential employees;
- for marketing (including direct marketing), planning, product or service development, quality control and research purposes of Apiam and its related bodies corporate;
- to maintain and update our records;
- to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country;
- to answer your questions, provide you with information or advice (including general pet health advice) or consider and respond to requests or complaints made by you.
WHY WE DISCLOSE PERSONAL INFORMATION
We may not disclose personal information to third parties unless we are permitted to do so by law or we have obtained consent to do so. We may disclose personal information for the primary purpose for which it is collected or for purposes related to the primary purpose where it would be reasonably be expected that we would use the information in such a way. Third parties we may disclose personal information to include:
- Veterinary care professionals (for example, veterinary pathologists) in the course of the provision of veterinary care to your pet or animal (where this is consistent with our veterinary surgeons' legal and professional obligations);
- Data analysts, IT service providers and our advisors including our professional advisors (including legal and financial advisors);
- Financial institutions involved with administering billing (including administration of insurance and other third-party payment arrangements) and debt recovery; and
- Government agencies.
- We take steps to ensure that our service providers are obliged to protect the privacy and security of personal information and use it only for the purpose for which it is disclosed.
OVERSEAS DISCLOSURE OF PERSONAL INFORMATION
Unless we have your consent, or an exception under the Australian Privacy Principles applies, we will only disclose your personal information to overseas recipients where we have taken reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information. We may use cloud computing services or data storage located overseas in which case information may be stored, under our control, on computer servers located outside of Australia.
ACCESSING AND CORRECTING PERSONAL INFORMATION
You can request access to your personal information held by us, or request that it be corrected, by contacting us at the address below.Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request that we amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.
DESTRUCTION OF PERSONAL INFORMATION
Apiam take reasonable steps to destroy or permanently de-identify your personal information where it is no longer required. Personal information which forms part of our veterinary surgeons' treatment records must be maintained in accordance with legislative and professional requirements.
COMPLAINTS ABOUT HANDLING OF PERSONAL INFORMATION
CHANGES TO THIS POLICY
- Call us: (03) 5445 5999
- Email: privacy*apiam.com.au
- In Writing: The Privacy Officer – Apiam, PO Box 2388, Bendigo DC, Vic 3554